FAQs • New Braunfels • CivicEngage

What is your alcohol policy?: Our facility only allows alcohol to be delivered into the facility prior to the event by the host or their vendors - no "BYOB" is allowed. Any alcohol may be served by a TABC certified bartender, according to TABC rules. Security officers are required to be present from the beginning of alcohol service until thirty minutes after the event.

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Civic/Convention Center

2. What is required to make a reservation?: A refundable Reservation Deposit and one-half the room rental. A single day reservation may be reserved one year in advance, but multiple day reservations in our larger rooms can book up to five years in advance.

3. Do I have to use a particular caterer?: No; you could even ask your friends and family to cater if you like. Some wonderful local caterers and restaurants can be found at the New Braunfels Convention & Visitors Bureau website.

4. What's included in my reservation?: We include one set up (and breakdown) of tables and chairs to your specifications prior to your arrival. You’ll have access to our facility for either 12 or 15 hours, depending on your reserved date. All reservations include planning support prior to the event, staff on-site throughout your event, digital signage, access to audio/visual and free parking. Some rooms also include use of a kitchen, stage and landscaped courtyard with party lights.

5. Do you offer any discounts?: Yes - non profit organizations receive a discounted room rental rate as well as audio/visual discounts. Reservations in our larger rooms, for multiple days, also receive room rental discounts.

6. What is your alcohol policy?: Our facility only allows alcohol to be delivered into the facility prior to the event by the host or their vendors - no "BYOB" is allowed. Any alcohol may be served by a TABC certified bartender, according to TABC rules. Security officers are required to be present from the beginning of alcohol service until thirty minutes after the event.