2017 Citizen Survey

Good Government Listens
Citizens are entitled to more than just a transparent view of our government, we also want participation and collaboration.

The City of New Braunfels conducted the National Citizen Survey from January 27th - March 17th.

The City of New Braunfels reached out to citizens to assist us in making decisions that affect our community. Identifying our strengths and weaknesses through the eyes of the citizens we serve via this tool for public input provides both elected officials and staff with important feedback from those who might not normally attend public meetings.

The survey was designed to measure service performance, assess community needs, and assist in long-range strategic planning.

Results from the 2017 Citizen Survey

Community Livability Report (general summary of the results)
Dashboard/Summary Report (shows trends from the 2012 and 2014 surveys and national benchmarks in a condensed form)
Trends Over Time (compares the 2017 survey to the 2012 and 2014 surveys)
On-Line Optional Survey Results (shows the results for the non-scientific on-line survey that was opened to all residents after distribution of the mailed, scientific survey to a representative 3,000 households)
Technical Appendices (details on each question asked in the survey)