|
City Service
|
Department/Division
|
Phone Number
|
|
Abandoned Buildings
|
P&CD-Code Enforcement
|
221-4074
|
|
Abandoned Vehicles - in roadway
|
Police Department
|
221-4100
|
|
Abandoned Vehicles - on private property
|
P&CD-Code Enforcement
|
221-4074
|
|
Adult League Sports
|
Parks & Recreation
|
221-4350
|
|
Adult Library Programming
|
Public Library
|
221-4316
|
|
Agendas – City Council
|
City Secretary’s Office
|
221-4010
|
|
Airport
|
Regional Airport
|
221-4290
|
|
Ambulance – Emergency
|
|
911
|
|
Ambulance Billing
|
Intermedix - Contractor
|
866-398-8999
|
|
Animal Bites
|
P&CD-Environmental Health
|
221-4070
|
|
Animal Control – Dispatch
|
New Braunfels Humane Society
|
608-2183
|
|
Annexation
|
P&CD-Planning
|
221-4050
|
|
Arts Commission
|
City Secretary’s Office
|
221-4010
|
|
Athletic Activities
|
Parks & Recreation
|
221-4350
|
|
Athletic Field Reservations
|
Parks & Recreation
|
221-4350
|
|
Auctions – City merchandise or property
|
Support Services
|
221-4383
|
|
Banners – Overstreet
|
New Braunfels Utilities
|
629-8400
|
|
Barbeque Pits on Balconies
|
Fire Department
|
221-4200
|
|
Boards and Commissions, General Information, Vacancies, Oaths of Office
|
City Secretary’s Office
|
221-4010
|
|
Book Sale
|
Public Library-Friends of the Library
|
221-4300
|
|
Brush Collection/Bulky Trash Collection
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Budget
|
Support Services
|
221-4387
|
|
Building & Construction Permits
|
P&CD-Building
|
221-4060
|
|
Building Inspections
|
P&CD-Building
|
221-4060
|
|
Building Safety
|
P&CD-Building
|
221-4060
|
|
Bulky Trash Collection
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Burning Brush/Trash
|
Fire Department
|
221-4200
|
|
Camp Comal-Softball fields
|
Parks & Recreation
|
221-4350
|
|
Carnival/Fair Permits
|
P&CD-Environmental Health
|
221-4070
|
|
Cemetery Maintenance
|
Parks & Recreation
|
221-4350
|
|
Census Data
|
P&CD-Planning
|
221-4050
|
|
Certificate of Occupancy
|
P&CD-Building
|
221-4060
|
|
Chemical Spills-Emergency
|
|
911
|
|
Chemical Spills-Non Emergency
|
Fire Department
|
221-4200
|
|
Christmas Tree Recycling
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Citations/Tickets
|
SS-Municipal Court
|
221-4180
|
|
Citizens’ Police Academy
|
Police Department
|
221-4100
|
|
City Council, Meetings or Agendas
|
City Secretary’s Office
|
221-4010
|
|
City Tube Chute
|
Parks & Recreation
|
608-2165
|
|
City University
|
Human Resources
|
221-4185
|
|
Civic/Convention Center
|
Civic/Convention Center
|
221-4011
|
|
Civil Service Office
|
Human Resources
|
221-4390
|
|
Code Enforcement
|
P&CD-Code Enforcement
|
221-4074
|
|
Commercial Kitchen Requirements
|
P&CD-Environmental Health
|
221-4070
|
|
Commercial Signs Community
|
P&CD-Planning
|
221-4050
|
|
Community Development Block Grant
|
SS-Grants
|
221-4081
|
|
Computer Classes-Public
|
Public Library
|
221-4300
|
|
Concerts in the Park
|
Parks & Recreation
|
221-4350
|
|
Contractor Licensing
|
P&CD-Building
|
221-4060
|
|
Court-Municipal
|
SS-Municipal Court
|
221-4180
|
|
Court-Teen
|
SS-Municipal Court
|
221-4185
|
|
Crime Stoppers
|
Police Department
|
221-4100
|
|
Curb Maintenance/Problems
|
PW-Streets & Drainage
|
221-4030
|
|
Dead Animal Pickup
|
P&CD-Environmental Health
|
608-2183
|
|
Demographic Information
|
P&CD-Planning
|
221-4050
|
|
Demolition Permits
|
P&CD-Building
|
221-4060
|
|
Dilapidated Buildings
|
P&CD-Code Enforcement
|
221-4074
|
|
Disc Golf-Prince Solms Park
|
Parks & Recreation
|
221-4350
|
|
Dogs Barking
|
Police Department
|
221-4100
|
|
Downtown Development
|
P&CD-Main Street
|
221-4090
|
|
Downtown Halloween Spooktacular
|
P&CD-Main Street
|
221-4090
|
|
Drainage Problems-Non Emergency
|
PW-Streets & Drainage
|
221-4030
|
|
Drains-Storm
|
PW-Streets & Drainage
|
221-4030
|
|
Driveway Construction Permits
|
P&CD-Building
|
221-4060
|
|
Dry Comal Trail
|
Parks & Recreation
|
221-4350
|
|
Dumpsters
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Easements
|
P&CD-Planning
|
221-4050
|
|
Economic Development
|
City Manager’s Office
|
221-4621
|
|
Elections-City
|
City Secretary’s Office
|
221-4010
|
|
Emergency Management
|
Fire Department
|
221-4270
|
|
Employment
|
Human Resources
|
221-4390
|
|
Employment Assistance-Public
|
Public Library
|
221-4300
|
|
EMS-Ambulance
|
|
911
|
|
Engineering-City Road & Drainage Projects
|
PW-Engineering
|
221-4020
|
|
Environmental Health
|
P&CD-Environmental Health
|
221-4070
|
|
Ernest Eikel Park-Skate Park
|
Parks & Recreation
|
221-4350
|
|
ETJ-Extra Territorial Jurisdiction
|
P&CD-Planning
|
221-4050
|
|
Excess Garbage Sticker
|
PW-Solid Waste or City Secretary’s Office
|
221-4040
|
|
Exotic Animals
|
P&CD-Environmental Health
|
221-4070
|
|
Façade Improvement Grant
|
P&CD-Main Street
|
221-4090
|
|
Fence Regulations
|
P&CD-Planning
|
221-4050
|
|
Fingerprinting
|
Police Department
|
221-4100
|
|
|
Comal County Sheriff
|
620-3400
|
|
Fire Department-Emergency
|
|
911
|
|
Fire Department-Non Emergency
|
|
221-4200
|
|
Fire Department, Station Tours, Public Safety Demos
|
Fire Department
|
221-4200
|
|
Fire Extinguisher Training/Demos
|
Fire Department
|
221-4200
|
|
Fire Hydrant Concerns
|
Fire Department
|
221-4200
|
|
Fire Hydrants-After Hours
|
PD Department-Dispatch
|
221-4100
|
|
Fire Lane Concerns
|
Fire Department
|
221-4200
|
|
Fire Marshal
|
Fire Department
|
221-4200
|
|
Fire Safety Education/Prevention
|
Fire Department
|
221-4200
|
|
Fire Safety Inspections
|
Fire Department
|
221-4200
|
|
Fireworks-City Ordinance
|
Fire Department
|
221-4200
|
|
Fischer Park
|
Parks & Recreation
|
221-4350
|
|
Flooding-Non Emergency
|
PW-Streets & Drainage
|
221-4030
|
|
Floodplain Management
|
P&CD-Building
|
221-4060
|
|
Food Handler Trainer Certificates
|
P&CD-Environmental Health
|
221-4070
|
|
Food Service Concerns
|
P&CD-Environmental Health
|
221-4070
|
|
Foster Home Fire Inspections
|
Fire Department
|
221-4200
|
|
Freedom of Information Act
|
City Secretary’s Office
|
221-4010
|
|
Garage Sales
|
P&CD-Code Enforcement
|
221-4074
|
|
Garbage Pickup
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Golf Course, Landa Park
|
Parks & Recreation
|
221-4340
|
|
Grass, Overgrown
|
P&CD-Code Enforcement
|
221-4074
|
|
Green Waste
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Hazardous Spills Concerns
|
Fire Department
|
221-4200
|
|
Hazardous Spills Concerns, After Hours
|
Fire Department
|
221-4240
|
|
Hazardous Spills - Emergencies
|
|
911
|
|
Health Inspector
|
P&CD-Environmental Health
|
221-4070
|
|
Heritage Commission
|
City Secretary’s Office
|
221-4010
|
|
Historic Building Designation
|
P&CD-Planning
|
221-4057
|
|
Historic Cemeteries
|
Parks & Recreation
|
221-4350
|
|
Historic Preservation
|
P&CD-Planning
|
221-4057
|
|
History-Local
|
Public Library
|
221-4300
|
|
Home Owners Associations
|
P&CD-Planning
|
221-4057
|
|
Home Repair Assistance
|
SS-Grants
|
221-4081
|
|
Home-Based Businesses
|
P&CD-Planning
|
221-4050
|
|
Homebound Library Services
|
Public Library
|
221-4300
|
|
Household Hazardous Waste
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Housing Inspections
|
P&CD-Building
|
221-4060
|
|
Human Resources Department
|
|
221-4390
|
|
Hunting Permit
|
Police Department
|
221-4100
|
|
Illegal Dumping
|
P&CD-Code Enforcement
|
221-4074
|
|
Inspections-Building
|
P&CD-Building
|
221-4060
|
|
Interlibrary Loan
|
Public Library
|
221-4300
|
|
Internet Access-Wireless
|
Public Library
|
221-4300
|
|
Intersection Obstructions-In Street
|
Police Department
|
221-4100
|
|
Intersection Obstruction-on Private Property
|
P&CD-Code Enforcement
|
221-4074
|
|
JAWS Skate Park
|
Parks & Recreation
|
221-4350
|
|
Job Information
|
Human Resources
|
221-4390
|
|
Junk Vehicles
|
P&CD-Code Enforcement
|
221-4074
|
|
Landa Haus
|
Parks & Recreation
|
221-4350
|
|
Landa Park Aquatic Center
|
Parks & Recreation
|
221-4360
|
|
Landa Park Golf Course
|
Parks & Recreation
|
221-4340
|
|
Landscape Regulations
|
P&CD-Planning
|
221-4050
|
|
Legacy Tree Program
|
Parks & Recreation
|
221-4350
|
|
Library
|
|
221-4300
|
|
Lighting-Park
|
Parks & Recreation
|
221-4350
|
|
Lighting-Street, Subdivision
|
New Braunfels Utilities
|
629-8400
|
|
Lighting-Traffic
|
PW-Streets & Drainage
|
221-4030
|
|
Litter-Parks
|
Parks & Recreation
|
221-4350
|
|
Litter-Rivers
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Litter-Streets and Drainage
|
PW-Streets & Drainage
|
221-4030
|
|
Local History
|
Public Library
|
221-4300
|
|
Loud Noise - Parties
|
Police Department
|
221-4100
|
|
Main Street Program
|
P&CD-Main Street
|
221-4090
|
|
Meeting Room Rental-Civic Center
|
Civic/Convention Center
|
221-4011
|
|
Meeting Room Rental-Library
|
Public Library
|
221-4300
|
|
Meeting Room Rental-Parks & Recreation
|
Parks & Recreation
|
221-4350
|
|
Mini-Golf Course
|
Parks & Recreation
|
608-2169
|
|
Mobile Vendor Permit
|
P&CD-Environmental Health
|
221-4070
|
|
Municipal/Regional Airport
|
|
221-4290
|
|
Municipal Court
|
SS-Municipal Court
|
221-4180
|
|
Neighborhood Crime Watch
|
Police Department
|
221-4100
|
|
Neighborhood Night Out
|
Police Department
|
221-4100
|
|
Neighborhood Planner
|
P&CD-Planning
|
221-4057
|
|
Noise Complaints
|
Police Department
|
221-4100
|
|
Oak Wilt
|
Parks & Recreation
|
221-4359
|
|
Officials-Elected Municipal
|
City Secretary’s Office
|
221-4010
|
|
Open Burning
|
Fire Department
|
221-4200
|
|
Open Records Requests
|
City Secretary’s Office
|
221-4010
|
|
Operation Intervention
|
Police Department
|
221-4100
|
|
Ordinances
|
City Secretary’s Office
|
221-4010
|
|
Overgrown/Weedy Lots
|
P&CD-Code Enforcement
|
221-4074
|
|
Overhanging Tree Limbs-Over Roadway/Sidewalk
|
PW-Streets & Drainage
|
221-4030
|
|
Paddleboat Rental
|
Parks & Recreation
|
608-2163
|
|
Panther Canyon Nature Trail
|
Parks & Recreation
|
221-4350
|
|
Parade Permit with Street Closure
|
City Secretary’s Office
|
221-4010
|
|
Parade Permits
|
Police Department
|
221-4100
|
|
Parking in Yards-Ordinance
|
P&CD-Code Enforcement
|
221-4074
|
|
Parking Permit Enforcement
|
Police Department
|
221-4100
|
|
Parking Permits
|
City Secretary’s Office
|
221-4010
|
|
Parks & Recreation Department
|
|
221-4350
|
|
Picnic Area Reservation
|
Parks & Recreation
|
221-4350
|
|
Planning & Community Development Department
|
|
221-4050
|
|
Planning Commission
|
P&CD-Planning
|
221-4050
|
|
Playgrounds
|
Parks & Recreation
|
221-4350
|
|
Plumbing Permits
|
P&CD-Planning
|
221-4060
|
|
Police Department-Emergency
|
|
911
|
|
Police Department-Non Emergency
|
|
221-4100
|
|
Polling Places-Elections
|
City Secretary’s Office
|
221-4010
|
|
Pothole Repair
|
PW-Streets & Drainage
|
221-4030
|
|
Press Releases-Public Information
|
City Manager’s Office
|
221-4280
|
|
Proclamations
|
City Secretary’s Office
|
221-4010
|
|
Property Maintenance Concerns
|
P&CD-Code Enforcement
|
221-4074
|
|
Public Access Computers
|
Public Library
|
221-4300
|
|
Public Access Copiers
|
Public Library
|
221-4300
|
|
Public Access Fax Machine
|
Public Library
|
221-4300
|
|
Public Information Request
|
City Secretary’s Office
|
221-4010
|
|
Public Works Department
|
|
221-4020
|
|
Purchasing & Vendor Information
|
SS-Purchasing
|
221-4389
|
|
Recreation Center & Programs
|
Parks & Recreation
|
221-4370
|
|
Recycling
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Recycling Education
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Remodeling Permits
|
P&CD-Planning
|
221-4060
|
|
Rental of Park Facilities
|
Parks & Recreation
|
221-4350
|
|
Research
|
Public Library
|
221-4300
|
|
Resolutions
|
City Secretary’s Office
|
221-4010
|
|
Right of Way Permits
|
PW-Streets
|
221-4030
|
|
Road Conditions-Repairs
|
PW-Streets & Drainage
|
221-4030
|
|
Road Impact Fees
|
P&CD-Planning
|
221-4050
|
|
Sanitation-Solid Waste
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Septic Permits-Inside City
|
P&CD-Environmental Health
|
221-4070
|
|
Shuttle Permit Inspections
|
Fire Marshal’s Office
|
221-4200
|
|
Sidewalk-Repairs
|
PW-Streets & Drainage
|
221-4030
|
|
Sign Permits
|
P&CD-Building
|
221-4060
|
|
Sign/Billboard Ordinance
|
P&CD-Planning
|
221-4050
|
|
Site Development Permits
|
P&CD-Building
|
221-4060
|
|
Skate Park
|
Parks & Recreation
|
221-4350
|
|
Smoke Detectors
|
Fire Department
|
221-4200
|
|
Smoking Ordinance
|
P&CD-Environmental Health
|
221-4070
|
|
Solid Waste Collection
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Speed Hump Requests
|
PW-Engineering
|
221-4020
|
|
Special Event Permits
|
P&CD-Environmental Health
|
221-4070
|
|
Special Events-City Sponsored
|
Parks & Recreation or
P&CD-Main Street
|
221-4350
221-4090
|
|
Spooktacular-Downtown Halloween Event
|
P&CD-Main Street
|
221-4090
|
|
Stop Sign Missing or Damaged
|
PW-Streets & Drainage
|
221-4030
|
|
Stop Sign Requests
|
PW-Engineering
|
221-4020
|
|
Storm Drains
|
PW-Streets & Drainage
|
221-4030
|
|
Stormwater Concerns-Commercial Sites
|
PW-Engineering
|
221-4020
|
|
Stray Animals
|
P&CD-Environmental Health
|
608-2183
|
|
Street Abandonment
|
PW-Real Estate
|
221-4046
|
|
Street-Cleaning, Sweeping
|
PW-Streets & Drainage
|
221-4030
|
|
Street Closure-Temporary Permits
|
City Secretary’s Office
|
221-4010
|
|
Street Closure-Construction
|
PW-Streets & Drainage
|
221-4030
|
|
Street Construction
|
PW-Streets & Drainage
|
221-4030
|
|
Street Intersection-Light Problems
|
PW-Streets & Drainage
|
221-4030
|
|
Street Lighting, Subdivision or Residential
|
New Braunfels Utilities
Guadalupe Valley Electric
|
629-8400
800-223-4832
|
|
Street Maps
|
SS-Geographic Information Systems(GIS)
Chamber of Commerce
|
221-4337
625-2385
|
|
Street Names
|
P&CD-Planning
|
221-4050
|
|
Street Signs
|
PW-Streets & Drainage
|
221-4030
|
|
Subdivision Development-Platting
|
P&CD-Planning
|
221-4050
|
|
Swim Lessons
|
Parks & Recreation
|
221-4350
|
|
Swimming Pool Construction Permits
|
P&CD-Building
|
221-4360
|
|
Swimming Pools-Public
|
Parks & Recreation
|
221-4350
|
|
Teen Court
|
SS-Municipal Court
|
221-4185
|
|
Tennis Courts
|
Parks & Recreation
|
221-4350
|
|
Test Proctoring
|
Public Library
|
221-4300
|
|
Tow Truck Permits
|
Police Department
|
221-4100
|
|
Traffic Hazards, Obstructions-in roadway
|
Police Department
|
221-4100
|
|
Traffic Hazards-Obstructions, on private property
|
P&CD-Code Enforcement or
PW-Streets & Drainage
|
221-4074
221-4030
|
|
Traffic Signal Repair
|
PW-Streets & Drainage
|
221-4030
|
|
Traffic Signs, Damaged or Missing
|
PW-Streets & Drainage
|
221-4030
|
|
Traffic Tickets
|
SS-Municipal Court
|
221-4180
|
|
Trash – Burning
|
Fire Department
|
221-4200
|
|
Trash-Collection
|
PW-Solid Waste & Recycling
|
221-4040
|
|
Tree Concerns in Right-of-Way
|
PW-Streets & Drainage
|
221-4030
|
|
Tree Removal Permit-Commercial
|
P&CD-Planning
|
221-4050
|
|
Trees in Street-Limbs/Branches
|
PW-Streets& Drainage
|
221-4030
|
|
Trials
|
SS-Municipal Court
|
221-4180
|
|
Tube Chute-City
|
Parks & Recreation
|
608-2165
|
|
Vacant Lot Concerns
|
P&CD-Code Enforcement
|
221-4074
|
|
Vagrants
|
Police Department
|
221-4100
|
|
Vandalism
|
Police Department
|
221-4050
|
|
Variances
|
P&CD-Planning
|
221-4050
|
|
Vendor Permits
|
P&CD-planning
|
221-4050
|
|
Volleyball Courts
|
Parks & Recreation
|
221-4350
|
|
Volunteers
|
Parks & Recreation
|
221-4350
|
|
Voter Information-Municipal Elections
|
City Secretary’s Office
|
221-4010
|
|
Warrants
|
SS-Municipal Court
|
221-4180
|
|
Wassailfest Event
|
P&CD-Main Street
|
221-4090
|
|
Website
|
City Manager’s Office
|
221-4283
|
|
Weeds-Tall Grass
|
P&CD-Code Enforcement
|
221-4074
|
|
Wein & Saengerfest
|
P&CD-Main Street
|
221-4090
|
|
Wild Animals
|
P&CD-Environmental Health
|
608-2183
|
|
Wrecker Permits
|
Police Department
|
221-4100
|
|
Yard-Garage Sales Permits
|
City Secretary’s Office
|
221-4010
|
|
Youth Sports-Recreation Programs
|
Parks & Recreation
|
221-4350
|
|
Zoning Board of Appeals
|
P&CD-Planning
|
221-4050
|
|
Zoning-Special Use Permits
|
P&CD-Planning
|
221-4050
|