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The following is a list of questions frequently asked by citizens. You may search for specific words or phases, or shorten the list by selecting a specific category.
Animal Control
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A city license will identify your pet should it get lost. Renew your license every year to keep information current with the Animal Care Facility. Should your pet become lost and be wearing its license, the Animal Care Facility will contact you that we are holding your pet. Please maintain up-to-date license with current contact information. City Licenses are $5.00 per spayed/neutered pet for the lifetime of the animal with a current rabies vaccination. City Licenses are $5.00 per year for pets that have not been spayed/neutered. City licenses can be purchased at the Humane Society of New Braunfels,and some local veterinary facilites. The city license is required for each pet by the City of New Braunfels for all pets inside the city limits.
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State code (Texas Health and Safety code, Animal Sterilization Act, Section 828) requires that all animals be sterilized, if adopting from a shelter. Spaying/neutering of all pets is encouraged at an early age for the better health of the pet. It has been documented that early spaying of females alleviates health issues later such as mammary tumors. The early neutering of males will reduce the incidence of prostate problems, testicular cancer and discourage territory marking, running off issues, etc. Spaying/neutering, most importantly, helps greatly reduce our current overpopulation problem. Last year, more than 3000 dogs and cats were impounded at the Humane Society shelter. Many of these animals were unwanted litters of puppies and kittens.Spaying/neutering reduces the pet owner’s cost to license the pet. Spaying/neutering also reduces the pet owner's cost when redeaming an impounded pet.
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State of Texas requires that all pets be vaccinated for rabies.Vaccinations should be done after the dog/cat is three months and before it becomes 4 months old, with a booster shot given 12 months from the date of the first rabies vaccination. After that it must be vaccinated for rabies every 3 years.A rabies vaccination certificate will be provided that identifies each pet that they are current on their vaccinations. Distemper, parvo and other disease vaccinations are given initially to puppies and kittens between 4 and 6 weeks of age. Your veterinarian will give you a proper vaccination schedule to follow for adequate protection for your pet. Distemper and parvo are almost always fatal and highly contagious. For the health and well being of your new family member, we highly encourage keeping current with their vaccinations.
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Heartworms are spread by mosquitoes and develop in a dog’s heart, eventually killing the pet. Heartworms are very prevalent in the Southern states.A monthly preventative and annual heartworm test will keep your pet healthy from this devastating parasite.A monthly flea preventative can help keep your pet and home free of disease bearing fleas. Fleas can carry diseases and parasite eggs. One such parasite which affects dogs and cats is the tapeworm.
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City Code requires that all pets, including cats, be confined to their owner’s property.Pets are not allowed to run free of restraint. The city requires that all pets be on a leash and properly restrained when off your personal property.Proper confinement and restraint helps keep the pet, drivers, children and other pedestrians safe.Proper confinement and restraint helps prevent overpopulation by insuring your pet is not breeding with another.
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The City of New Braunfels allows up to 4 cats or 4 dogs per household. Any pets above these numbers are a violation of City Code and may result in fines and potential legal action.
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An individual can contact animal control dispatch through the Humane Society of New Braunfels at (830) 608-2183.
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An individual can contact animal control dispatch through the Humane Society of New Braunfels at (830) 608-2183.
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An individual can contact animal control dispatch through the Humane Society of New Braunfels at (830) 608-2183.
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An individual can contact animal control dispatch through the Humane Society of New Braunfels at (830) 608-2183.
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An individual can contact animal control dispatch through the Humane Society of New Braunfels at (830) 608-2183.
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Building Department
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The city does not require a license to operate a business within the city limits. However, a business must register a DBA (Doing Business As) name with the County Clerk. A business must also register with the State Comptroller for sales tax collection.
County Clerk
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Please call (830) 608-2114 and leave your permit number and information. If the call is placed before 7:00 am, the inspection will be automatically scheduled for the same day. Future improvements to this website will allow inspections to be scheduled online.
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All general contractors must be registered with the city. Specific trades such as mechanical and electrical must be licensed with the state and registered with the City. Homeowners can serve as their own general contractor if their property is registered as their homestead at the appraisal district. Homeowners cannot be their own contractor on other owned property.
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The New Braunfels area is served by several different water, sewer, and electric providers, especially on the outer parts of the city.
Utilities webpage
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City Attorney
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The Texas Open Meetings Act requires written notice of the date, hour, place, and subject of all meetings. The agendas for all meetings must be posted at least 72 hours before the meeting.
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The issue is whether an expenditure of money serves a valid public purpose. If it is a purely charitable donation, it is prohibited by the Texas Constitution.
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No. The Texas Tax Code provides that the governing body adopts a tax rate for the current tax year. Only if the effective rate exceeds eight percent may citizens obtain signatures to force a rollback election.
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By serving notice with the City Secretary whose office is located at 424 S. Castell Avenue. For more information please see Article IV. Section 2-128 of the Code of Ordinances.
Code of Ordinances
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The municipal court clerks schedule times to see the Prosecutor. The City Attorney does not provide legal advice to the general public.
Municipal Court
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City Secretary
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The County Clerk in the county that you were born. In New Braunfels it is Comal County Clerks Office – (830) 620-5501.
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You may download an application on the Secretary of State Elections Division website, pick up a form at the Voter Registration Office in any County, or pick up a form at City Hall.
Secretary of State Elections Division
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The Comal Tax Assessor’s Office, 205 N. Seguin Avenue.
Map
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A citation issued by a New Braunfels Peace Office may be taken care of at New Braunfels Municipal Court, 1486 S. Seguin Ave. (830) 221-4180.
Municipal Court
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The procedure for obtaining records of the City of New Braunfels will be found on the City Secretary's webpage.
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Code Enforcement
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An individual can contact the Code Enforcement Department at (830) 221-4074 at any time for an investigation, or may leave an e-mail complaint via our online form.
Online Complaint Form
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An individual can contact the Code Enforcement Department at (830) 221-4074 at any time for abatement proceedings.
Online Complaint Form
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An individual can contact the Code Enforcement Department at (830) 221-4074 at any time, for an investigation and abatement of the substandard conditions.
Online Complaint Form
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An individual can contact the Planning Department at (830) 221-4050 for information on home based occupancies or the Code Enforcement Department at (830) 221-4074 at any time for an investigation.
Online Complaint Form
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An individual can contact the Code Enforcement Department at (830) 221-4074 at any time, for an investigation; however, vehicles located on public property will be forwarded to the Police Department for abatement.
Police Department
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Community Development
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Yes. The City offers grants to those who live within the city limits, who are low-income and the homes are owner-occupied. Call (830) 221-4081 for information.
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We do not have grants to cover delinquent mortgage or utility payments. You may call the Salvation Army at (830) 608-9129 for assistance.
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The New Braunfels Housing Authority provides these services. They can be reached at (830) 625-6909.
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CDBG grants are available to non-profit organizations. The grant runs from Jan. 1 – Dec. 31. Applications are available in June. Home grants are available to low-income residents of the City who own and live in their home. For more information, call (830) 221-4081.
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Environmental Health
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An individual can contact the Health Department at (830) 221-4070 at any time for information. View the link to the Food Handlers Class.
Food Handler Class Schedule
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An individual can contact the Health Department at (830) 221-4070 at any time, or can visit the health department web site and download a copy of the application, rules and fees.
Temporary Food Concession
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An individual can contact the Health Department at (830) 221-4070 at any time; voice messaging is available for all after hour’s calls.
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An individual can contact the Comal County Health Department at (830) 608-2015 or (830) 620-5595 for an appointment or additional information.
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Finance
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The total tax rate is $.409862 per $100 of valuation; $.115 is for debt payments and the remaining $.294862 is for operations and maintenance in the General Fund. The Comal County Tax Assessor/Collector collects the City’s ad valorem property taxes.
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The total rate in the City of New Braunfels is 13 percent with 7 percent going to the City of New Braunfels and 6 percent going to the State of Texas.
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Currently, the hotel/motel tax revenue is used for three distinct purposes. 14.3 percent funds arts and cultural activities provided by various organizations. 50 percent is provided to the Greater New Braunfels Chamber of Commerce to increase through promotion the City’s tourism and convention businesses. The remaining 35.7 percent funds the expansion and renovation of the City’s convention/civic center currently underway.
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The total sales tax rate in the City of New Braunfels is 8.25 percent with 1.5 percent going to the City of New Braunfels. This amount is split with 1.125 percent (1 and 1/8 cent) going to the City’s General Fund and .375 percent (3/8 cent) going to the New Braunfels Industrial Development Corporation to fund economic development activities.
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Fire Department
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The current rating is a 2/9. For documentation of the ISO rating from the State Fire Marshal's Office, please visit the Fire Prevention Division Page by clicking on the following link.
Fire Prevention Division
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Please contact Alicia with the New Braunfels Fire Department Administrative Division at (830) 221-4206.
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On October 30, 2006, the City of New Braunfels adopted Texas Local Government Code Chapter 143 Civil Service. Our members now enjoy consistent hiring, promotional, disciplinary, and termination practices. As a result, our hiring requirements and practices have also changed. Entry level testing is now administered by the Civil Service Director. Applicants must be at least 18, but not yet 36 years old, in order to take the general knowledge entrance test. Other specific requirements that must be met to be considered eligible for employment include:
Additional Requirements for Employment - Passing the written entry level exam, physical agility test, and swim test.
- Passing a comprehensive criminal background check including a polygragph test.
- Passing a pre-employment medical and psychological screening.
- At a minimum, hold TCFP basic firefighter and DSHS EMT-B certifications.
The information provided here is general in nature and for informational purposes only. Any specific questions should be directed to the Human Resources Department at (830) 221-4393...Any current job opening will be posted under Employment Opportunities. You can sign up to be notified of entry level firefighter testing by email. If you have additional questions you may contact the New Braunfels Fire Department Training Division at (830) 221-4260 M-F during normal business hours.
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Yes. New Braunfels EMS billing is out-sourced to a company in Houston called "Intermedix". They handle all our billing matters. You may contact them by phone at 1-866-398-8999
More...
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Contact the Comal County Emergency Management Coordinator at 608-8656.
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Information on how to become a Texas Firefighter may be found on the Texas Commission on Fire Protection website. Qualifications required to become an EMT are listed here on the Department of State Health Services website.
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Slow Down or Change Lanes for Stopped Emergency Vehicles SB 193 requires drivers nearing stopped emergency vehicles-with lights activated -to either slow down or change lanes. The law states a driver must. unless otherwise directed by a police officer, either vacate the lane closest to the stopped emergency vehicle if the road has multiple lanes traveling in the same direction or slow down 20 miles per hour below the speed limit. (If the speed limit is below 25 mph the driver must slow down to 5 mph.) Emergency vehicles include police, emergency medical service and fire vehicles. A violation is punishable by a maximum fine of $200. If the violation results in property damage, the maximum fine increases to $500. If the violation results in bodily injury, the offense is enhanced to a Class B misdemeanor. The new law was passed in the last regular session of the Texas Legislature and went into effect Sept. 1, 2003.
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General
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Please visit our Employment Opportunities section, then download and complete a job application and fax (to (830) 608-2123), mail, or hand deliver to the City Secretary's office located at: 424 S. Castell Ave. New Braunfels, Texas 78130 Applications are also available at the City offices, in the lobby.
Employment Opportunities
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The New Braunfels area is served by several different water, sewer, and electric providers, especially on the outer parts of the city.
Utilities webpage
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You may download an application on the Secretary of State Elections Division website, pick up a form at the Voter Registration Office in any County, or pick up a form at City Hall.
Secretary of State Elections Division
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You can view the FEMA maps provided on this website or at City Hall. Contact the Planning Department if you need assistance finding your property on the map.
Link to Floodplains webpage...
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Recycing bins can be requested by calling the Solid Waste Department at 830-221-4040. They can also be requested (via filling out a form) at City Hall located at 424. S Castell. Your first recycling bin is issued free of charge. Subsequent bins are available at cost plus tax.
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Please check the National Weather Service for local conditions and call (830) 608-2166 for river status.
National Weather Service
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A citation issued by a New Braunfels Peace Office may be taken care of at New Braunfels Municipal Court, 1486 S. Seguin Ave. (830) 221-4180.
Municipal Court
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The Comal Tax Assessor’s Office, 205 N. Seguin Avenue.
Map
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Geographic Information Systems
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Geographic Information Systems (GIS) are systems of hardware, software, and procedures to facilitate the management, manipulation, analysis, modeling, representation, and visualization of geo-referenced data to solve complex problems regarding the planning and management of resources. It is the ability to produce a map image that sets GIS apart from other database systems. Perhaps more simply, a GIS gives you tools to answer questions about a location (geographic information). You can combine layers of information stored in a database that may include addresses, aerial photographs, dates, and other numerical values.
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Both GIS and traditional maps represent the real world. One way of thinking about it is that the GIS is the data while the map is the picture. The end result of GIS analysis is often a map, or cartographic output, but it is only one of many output types. Once created, a traditional map cannot be changed. However, as an integrated system, a GIS allows users to ask new questions of a database and visualize answers.
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Many datasets are available for download as zipped shapefiles or personal geodatabases from http://data.nbtexas.org/GIS/. If you would like other datasets, please contact GIS Support.
Downloads
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North American Datum 1983 (NAD83), Texas South Central Zone 4204, Feet.
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First and foremost, it is designed as a communication tool. Most similar sites allow users to view data. By using the Markup Tools, Project Save, Email Map, and Create PDF tools, the City of New Braunfels’ site allows users to draw on the image and send that to others. It provides a new medium for the citizens of New Braunfels to communicate with City staff and each other.
City of New Braunfels Interactive GIS
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Human Resources
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Please visit our Employment Opportunities section, then download and complete a job application and fax (to (830) 608-2123), mail, or hand deliver to the City Secretary's office located at: 424 S. Castell Ave. New Braunfels, Texas 78130 Applications are also available at the City offices, in the lobby.
Employment Opportunities
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A complete listing of current job opportunities may be found online by visiting our Employment Opportunities section, and in the lobby of the City offices. Some opportunities are advertised in the local paper.
Employment Opportunities
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Yes you may. Please see out Employment Opportunities section and select the Email Resume button along the top of the page.
Employment Opportunities
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No. Please use the downloadable job application located in our Employment Opportunities section.
Employment Opportunities
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Applications are considered active for a period of 3 months for the position for which you applied.
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No. A separate application is required for each position for which you apply.
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Library
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