Health & Food Safety Online Complaint Form

2. You can use this form to submit a complaint or report a problem to the Health & Food Safety Division of the City of New Braunfels. If you do not want to make an online complaint, you may contact the City of New Braunfels Health & Food Safety Division at (830) 221-4070.
   If you have a question or complaint regarding COVID please call the City of New Braunfels COVID Hotline at 830-221-4222.

   If you have a question or complaint regarding COVID please call the City of New Braunfels COVID Hotline at 830-221-4222.

4. 
   

6. Date (mm/dd/yyyy)*

8. Complainant Name

10. Complainant Address:

12. City

14. State

16. Zip

18. Phone

20. Your email address*

22. 
    

24. Please Provide location of complaint where problem exists

26. 
    

28. If known please provide the name of the facility.

30. Address

32. City

34. State

36. Zip

38. 
    

40. 
    

42. Please check the type of complaint *

    1. Restaurants/Bakery/Schools/Nursing Homes
    2. Food Trucks
    3. Bars/Taverns
    4. Public/Semi Public Swimming Pools
    5. Septic Systems
    6. Hotel/Motel
    7. RV/Mobile Home Community

    1. Farmers Market/Special Event
    2. Day care centers
    3. Illegal Food Vendor
    4. Smoking
    5. Food Poisoning
    6. Other
    7. COVID - Call 830-221-4222
44. Please fill out the area below to provide additional information

46. Date of incident (mm/dd/yyyy)*

48. Describe complaint or problem*

50. 
    

52. If complaint is food poisoning related please contact our office at 830-221-4070 or email us at environmentalhealthdivision@nbtexas.org so we can obtain some additional information.

Leave This Blank:


54. Submit

* indicates a required field