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Police Department

Show All Answers

1. How do I report criminal activity such as graffiti

The New Braunfels Police Department actively investigates all reports of criminal activity and recognizes that anonymous information for citizens is a vital source of information. Click here to submit an anonymous tip

2. How do I receive free alerts about crime and community information?

The New Braunfels Police Department is providing a new and free service, CrimeWeb.net, which will assist in communicating crime and community issues in a fast and efficient manner.

CrimeWeb.net delivers information using the Internet to provide increased two-way communication between Officers and the citizens they serve.

Registration is free of charge and once registered, citizens can begin receiving notifications and alerts by email and text messaging.

Click here for More information...

3. How do I notify the Police Department that me or a member of my family has Special Needs?

The Special Needs Program is provided to enhance service to members of our community and ensure vital information is available to public safety and emergency responders.

If you or a member of your family is hearing impaired, sight impaired, mentally or physically disabled, requires oxygen, non-English speaking, an Alzheimer's patient, or has another condition that would require a special emergency response please notify us so that we can provide the best emergency services possible.

Information will remain confidential and only be used by emergency response agencies.

If you have any questions regarding the Special Needs Program please contact the New Braunfels Police Department at (830)221-4100.
To enroll click here for more information...

4. How can I obtain a copy of an accident report?

Accident reports may be obtained in the following ways:

1. In Person at the Police Department during normal business hours (M-F 8:00 am - 5:00 pm)

2. By Fax - Send your request to (830) 608-2188

3. By Mail - Send your request along with a stamped, self-addressed envelope to:

New Braunfels Police Department
ATTN: Records Department
1488 S. Seguin Ave.
New Braunfels, TX 78130

4. On the internet - By using the link below, and this service will include a $3.00 fee.
Online Police Reports

5. How can I obtain a copy of a police report or other information about a case?

Open record requests (in accordance with the Texas Public Information Act, chapter 552 Government Code) must be submitted in writing and must include your name, address, phone number, the type of report you need, the date of the incident, case number (if known), and name/s of persons involved. The request must be signed and dated and submitted to the Records Division Monday through Friday, between the hours of 8:00 am and 5:00 pm. Click on the link below to print a Request for Public Information form.

Fill out and submit the Request for Public Information form below.
Request for Public Information

6. How can I prevent vehicle burglaries?

The New Braunfels Police Department recommends a multi-level approach to reducing burglary
and theft of motor vehicles. This approach involves taking several safety precautions. More information on safety tips...

7. How do I apply for an alarm permit?

Applications are available online by clicking on the link below. The annual fee is $40 for residential alarms and $50 for commercial alarms.
Apply for an Alarm Permit Online

8. How do I get to the Police Station?

Driving directions to the department are available below.
Map to Police Department

9. How can I have my fingerprints taken for an application?

Fingerprint services may be obtained any of the following locations:

New Braunfels Police Department
1st and 3rd Wednesday of each month
9:00 am - 11:00 am or 2:00 pm - 4:00 pm
Fee: $10.00
Telephone: (830) 308-2179

Comal County Sheriff’s Office
Tuesday & Thursday
8:00 am - 11:00 am or 1:00 pm - 4:00 pm
Fee: $10.00
Telephone: (830) 620-3400

Integrated Biometric Technology
New Braunfels location: 109 IH 35 South
8:00 am to 5:00 pm Monday - Friday
Fee: $10.00
For appointment call (888) 467-2080 or
Go online at www.ibtfingerprint.com
NOTE: This location cannont process for
concealed handgun license.

10. How do I hire security for weddings or special events?

Contact Sergeant Wilson or Officer Patino at (830)608-2179.