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The Support Services Division of the New Braunfels Police Department is responsible for three key areas:

  • 911 Dispatch & Emergency Communications - consists of one 911 Center Supervisor and 15 full-time 911 emergency dispatchers (each of which is a TCOLE certified telecommunications operator)
  • Records - consists of 8 full-time records clerks and 1 part time records clerk
  • Evidence – consists of two evidence technicians
The Support Services Division is led by a Captain and a Lieutenant who oversee this nearly 30-member team of employees.