Working For You Contact Information

The City of New Braunfels is responsive and respectful to those we serve with an attitude that everything is worth our best effort. Following is contact information for residents and visitors to easily access city services. We Are Here Working For You!

City Service
Department/Division
Phone Number
Abandoned Buildings
P&CD-Code Enforcement
221-4074
Abandoned Vehicles - in roadway
Police Department
221-4100
Abandoned Vehicles - on private property
P&CD-Code Enforcement
221-4074
Adult League Sports
Parks & Recreation
221-4350
Adult Library Programming
Public Library
221-4316
Agendas – City Council
City Secretary’s Office
221-4010
Airport
Regional Airport
221-4290
Ambulance – Emergency

911
Ambulance Billing
Intermedix - Contractor
866-398-8999
Animal Bites
P&CD-Environmental Health
221-4070
Animal Control – Dispatch
New Braunfels Humane Society
608-2183
Annexation
P&CD-Planning
221-4050
Arts Commission
City Secretary’s Office
221-4010
Athletic Activities
Parks & Recreation
221-4350
Athletic Field Reservations
Parks & Recreation
221-4350
Auctions – City merchandise or property
Support Services
221-4383
Banners – Overstreet
New Braunfels Utilities
629-8400
Barbeque Pits on Balconies
Fire Department
221-4200
Boards and Commissions, General Information, Vacancies, Oaths of Office
City Secretary’s Office
221-4010
Book Sale
Public Library-Friends of the Library
221-4300
Brush Collection/Bulky Trash Collection
PW-Solid Waste & Recycling
221-4040
Budget
Support Services
221-4387
Building & Construction Permits
P&CD-Building
221-4060
Building Inspections
P&CD-Building
221-4060
Building Safety
P&CD-Building
221-4060
Bulky Trash Collection
PW-Solid Waste & Recycling
221-4040
Burning Brush/Trash
Fire Department
221-4200
Camp Comal-Softball fields
Parks & Recreation
221-4350
Carnival/Fair Permits
P&CD-Environmental Health
221-4070
Cemetery Maintenance
Parks & Recreation
221-4350
Census Data
P&CD-Planning
221-4050
Certificate of Occupancy
P&CD-Building
221-4060
Chemical Spills-Emergency

911
Chemical Spills-Non Emergency
Fire Department
221-4200
Christmas Tree Recycling
PW-Solid Waste & Recycling
221-4040
Citations/Tickets
SS-Municipal Court
221-4180
Citizens’ Police Academy
Police Department
221-4100
City Council, Meetings or Agendas
City Secretary’s Office
221-4010
City Tube Chute
Parks & Recreation
608-2165
City University
Human Resources
221-4185
Civic/Convention Center
Civic/Convention Center
221-4011
Civil Service Office
Human Resources
221-4390
Code Enforcement
P&CD-Code Enforcement
221-4074
Commercial Kitchen Requirements
P&CD-Environmental Health
221-4070
Commercial Signs Community
P&CD-Planning
221-4050
Community Development Block Grant
SS-Grants
221-4081
Computer Classes-Public
Public Library
221-4300
Concerts in the Park
Parks & Recreation
221-4350
Contractor Licensing
P&CD-Building
221-4060
Court-Municipal
SS-Municipal Court
221-4180
Court-Teen
SS-Municipal Court
221-4185
Crime Stoppers
Police Department
221-4100
Curb Maintenance/Problems
PW-Streets & Drainage
221-4030
Dead Animal Pickup
P&CD-Environmental Health
608-2183
Demographic Information
P&CD-Planning
221-4050
Demolition Permits
P&CD-Building
221-4060
Dilapidated Buildings
P&CD-Code Enforcement
221-4074
Disc Golf-Prince Solms Park
Parks & Recreation
221-4350
Dogs Barking
Police Department
221-4100
Downtown Development
P&CD-Main Street
221-4090
Downtown Halloween Spooktacular
P&CD-Main Street
221-4090
Drainage Problems-Non Emergency
PW-Streets & Drainage
221-4030
Drains-Storm
PW-Streets & Drainage
221-4030
Driveway Construction Permits
P&CD-Building
221-4060
Dry Comal Trail
Parks & Recreation
221-4350
Dumpsters
PW-Solid Waste & Recycling
221-4040
Easements
P&CD-Planning
221-4050
Economic Development
City Manager’s Office
221-4621
Elections-City
City Secretary’s Office
221-4010
Emergency Management
Fire Department
221-4270
Employment
Human Resources
221-4390
Employment Assistance-Public
Public Library
221-4300
EMS-Ambulance
 
911
Engineering-City Road & Drainage Projects
PW-Engineering
221-4020
Environmental Health
P&CD-Environmental Health
221-4070
Ernest Eikel Park-Skate Park
Parks & Recreation
221-4350
ETJ-Extra Territorial Jurisdiction
P&CD-Planning
221-4050
Excess Garbage Sticker
PW-Solid Waste or City Secretary’s Office
221-4040
Exotic Animals
P&CD-Environmental Health
221-4070
Façade Improvement Grant
P&CD-Main Street
221-4090
Fence Regulations
P&CD-Planning
221-4050
Fingerprinting
Police Department
221-4100

Comal County Sheriff
620-3400
Fire Department-Emergency

911
Fire Department-Non Emergency

221-4200
Fire Department, Station Tours, Public Safety Demos
Fire Department
221-4200
Fire Extinguisher Training/Demos
Fire Department
221-4200
Fire Hydrant Concerns
Fire Department
221-4200
Fire Hydrants-After Hours
PD Department-Dispatch
221-4100
Fire Lane Concerns
Fire Department
221-4200
Fire Marshal
Fire Department
221-4200
Fire Safety Education/Prevention
Fire Department
221-4200
Fire Safety Inspections
Fire Department
221-4200
Fireworks-City Ordinance
Fire Department
221-4200
Fischer Park
Parks & Recreation
221-4350
Flooding-Non Emergency
PW-Streets & Drainage
221-4030
Floodplain Management
P&CD-Building
221-4060
Food Handler Trainer Certificates
P&CD-Environmental Health
221-4070
Food Service Concerns
P&CD-Environmental Health
221-4070
Foster Home Fire Inspections
Fire Department
221-4200
Freedom of Information Act
City Secretary’s Office
221-4010
Garage Sales
P&CD-Code Enforcement
221-4074
Garbage Pickup
PW-Solid Waste & Recycling
221-4040
Golf Course, Landa Park
Parks & Recreation
221-4340
Grass, Overgrown
P&CD-Code Enforcement
221-4074
Green Waste
PW-Solid Waste & Recycling
221-4040
Hazardous Spills Concerns
Fire Department
221-4200
Hazardous Spills Concerns, After Hours
Fire Department
221-4240
Hazardous Spills - Emergencies

911
Health Inspector
P&CD-Environmental Health
221-4070
Heritage Commission
City Secretary’s Office
221-4010
Historic Building Designation
P&CD-Planning
221-4057
Historic Cemeteries
Parks & Recreation
221-4350
Historic Preservation
P&CD-Planning
221-4057
History-Local
Public Library
221-4300
Home Owners Associations
P&CD-Planning
221-4057
Home Repair Assistance
SS-Grants
221-4081
Home-Based Businesses
P&CD-Planning
221-4050
Homebound Library Services
Public Library
221-4300
Household Hazardous Waste
PW-Solid Waste & Recycling
221-4040
Housing Inspections
P&CD-Building
221-4060
Human Resources Department

221-4390
Hunting Permit
Police Department
221-4100
Illegal Dumping
P&CD-Code Enforcement
221-4074
Inspections-Building
P&CD-Building
221-4060
Interlibrary Loan
Public Library
221-4300
Internet Access-Wireless
Public Library
221-4300
Intersection Obstructions-In Street
Police Department
221-4100
Intersection Obstruction-on Private Property
P&CD-Code Enforcement
221-4074
JAWS Skate Park
Parks & Recreation
221-4350
Job Information
Human Resources
221-4390
Junk Vehicles
P&CD-Code Enforcement
221-4074
Landa Haus
Parks & Recreation
221-4350
Landa Park Aquatic Center
Parks & Recreation
221-4360
Landa Park Golf Course
Parks & Recreation
221-4340
Landscape Regulations
P&CD-Planning
221-4050
Legacy Tree Program
Parks & Recreation
221-4350
Library

221-4300
Lighting-Park
Parks & Recreation
221-4350
Lighting-Street, Subdivision
New Braunfels Utilities
629-8400
Lighting-Traffic
PW-Streets & Drainage
221-4030
Litter-Parks
Parks & Recreation
221-4350
Litter-Rivers
PW-Solid Waste & Recycling
221-4040
Litter-Streets and Drainage
PW-Streets & Drainage
221-4030
Local History
Public Library
221-4300
Loud Noise - Parties
Police Department
221-4100
Main Street Program
P&CD-Main Street
221-4090
Meeting Room Rental-Civic Center
Civic/Convention Center
221-4011
Meeting Room Rental-Library
Public Library
221-4300
Meeting Room Rental-Parks & Recreation
Parks & Recreation
221-4350
Mini-Golf Course
Parks & Recreation
608-2169
Mobile Vendor Permit
P&CD-Environmental Health
221-4070
Municipal/Regional Airport

221-4290
Municipal Court
SS-Municipal Court
221-4180
Neighborhood Crime Watch
Police Department
221-4100
Neighborhood Night Out
Police Department
221-4100
Neighborhood Planner
P&CD-Planning
221-4057
Noise Complaints
Police Department
221-4100
Oak Wilt
Parks & Recreation
221-4359
Officials-Elected Municipal
City Secretary’s Office
221-4010
Open Burning
Fire Department
221-4200
Open Records Requests
City Secretary’s Office
221-4010
Operation Intervention
Police Department
221-4100
Ordinances
City Secretary’s Office
221-4010
Overgrown/Weedy Lots
P&CD-Code Enforcement
221-4074
Overhanging Tree Limbs-Over Roadway/Sidewalk
PW-Streets & Drainage
221-4030
Paddleboat Rental
Parks & Recreation
608-2163
Panther Canyon Nature Trail
Parks & Recreation
221-4350
Parade Permit with Street Closure
City Secretary’s Office
221-4010
Parade Permits
Police Department
221-4100
Parking in Yards-Ordinance
P&CD-Code Enforcement
221-4074
Parking Permit Enforcement
Police Department
221-4100
Parking Permits
City Secretary’s Office
221-4010
Parks & Recreation Department

221-4350
Picnic Area Reservation
Parks & Recreation
221-4350
Planning & Community Development Department

221-4050
Planning Commission
P&CD-Planning
221-4050
Playgrounds
Parks & Recreation
221-4350
Plumbing Permits
P&CD-Planning
221-4060
Police Department-Emergency

911
Police Department-Non Emergency

221-4100
Polling Places-Elections
City Secretary’s Office
221-4010
Pothole Repair
PW-Streets & Drainage
221-4030
Press Releases-Public Information
City Manager’s Office
221-4280
Proclamations
City Secretary’s Office
221-4010
Property Maintenance Concerns
P&CD-Code Enforcement
221-4074
Public Access Computers
Public Library
221-4300
Public Access Copiers
Public Library
221-4300
Public Access Fax Machine
Public Library
221-4300
Public Information Request
City Secretary’s Office
221-4010
Public Works Department

221-4020
Purchasing & Vendor Information
SS-Purchasing
221-4389
Recreation Center & Programs
Parks & Recreation
221-4370
Recycling
PW-Solid Waste & Recycling
221-4040
Recycling Education
PW-Solid Waste & Recycling
221-4040
Remodeling Permits
P&CD-Planning
221-4060
Rental of Park Facilities
Parks & Recreation
221-4350
Research
Public Library
221-4300
Resolutions
City Secretary’s Office
221-4010
Right of Way Permits
PW-Streets
221-4030
Road Conditions-Repairs
PW-Streets & Drainage
221-4030
Road Impact Fees
P&CD-Planning
221-4050
Sanitation-Solid Waste
PW-Solid Waste & Recycling
221-4040
Septic Permits-Inside City
P&CD-Environmental Health
221-4070
Shuttle Permit Inspections
Fire Marshal’s Office
221-4200
Sidewalk-Repairs
PW-Streets & Drainage
221-4030
Sign Permits
P&CD-Building
221-4060
Sign/Billboard Ordinance
P&CD-Planning
221-4050
Site Development Permits
P&CD-Building
221-4060
Skate Park
Parks & Recreation
221-4350
Smoke Detectors
Fire Department
221-4200
Smoking Ordinance
P&CD-Environmental Health
221-4070
Solid Waste Collection
PW-Solid Waste & Recycling
221-4040
Speed Hump Requests
PW-Engineering
221-4020
Special Event Permits
P&CD-Environmental Health
221-4070
Special Events-City Sponsored
Parks & Recreation or
P&CD-Main Street
221-4350
221-4090
Spooktacular-Downtown Halloween Event
P&CD-Main Street
221-4090
Stop Sign Missing or Damaged
PW-Streets & Drainage
221-4030
Stop Sign Requests
PW-Engineering
221-4020
Storm Drains
PW-Streets & Drainage
221-4030
Stormwater Concerns-Commercial Sites
PW-Engineering
221-4020
Stray Animals
P&CD-Environmental Health
608-2183
Street Abandonment
PW-Real Estate
221-4046
Street-Cleaning, Sweeping
PW-Streets & Drainage
221-4030
Street Closure-Temporary Permits
City Secretary’s Office
221-4010
Street Closure-Construction
PW-Streets & Drainage
221-4030
Street Construction
PW-Streets & Drainage
221-4030
Street Intersection-Light Problems
PW-Streets & Drainage
221-4030
Street Lighting, Subdivision or Residential
New Braunfels Utilities
Guadalupe Valley Electric
629-8400
800-223-4832
Street Maps
SS-Geographic Information Systems(GIS)
Chamber of Commerce
221-4337

625-2385
Street Names
P&CD-Planning
221-4050
Street Signs
PW-Streets & Drainage
221-4030
Subdivision Development-Platting
P&CD-Planning
221-4050
Swim Lessons
Parks & Recreation
221-4350
Swimming Pool Construction Permits
P&CD-Building
221-4360
Swimming Pools-Public
Parks & Recreation
221-4350
Teen Court
SS-Municipal Court
221-4185
Tennis Courts
Parks & Recreation
221-4350
Test Proctoring
Public Library
221-4300
Tow Truck Permits
Police Department
221-4100
Traffic Hazards, Obstructions-in roadway
Police Department
221-4100
Traffic Hazards-Obstructions, on private property
P&CD-Code Enforcement or
PW-Streets & Drainage
221-4074
221-4030
Traffic Signal Repair
PW-Streets & Drainage
221-4030
Traffic Signs, Damaged or Missing
PW-Streets & Drainage
221-4030
Traffic Tickets
SS-Municipal Court
221-4180
Trash – Burning
Fire Department
221-4200
Trash-Collection
PW-Solid Waste & Recycling
221-4040
Tree Concerns in Right-of-Way
PW-Streets & Drainage
221-4030
Tree Removal Permit-Commercial
P&CD-Planning
221-4050
Trees in Street-Limbs/Branches
PW-Streets& Drainage
221-4030
Trials
SS-Municipal Court
221-4180
Tube Chute-City
Parks & Recreation
608-2165
Vacant Lot Concerns
P&CD-Code Enforcement
221-4074
Vagrants
Police Department
221-4100
Vandalism
Police Department
221-4100
Variances
P&CD-Planning
221-4050
Vendor Permits
P&CD-planning
221-4050
Volleyball Courts
Parks & Recreation
221-4350
Volunteers
Parks & Recreation
221-4350
Voter Information-Municipal Elections
City Secretary’s Office
221-4010
Warrants
SS-Municipal Court
221-4180
Wassailfest Event
P&CD-Main Street
221-4090
Website
City Manager’s Office
221-4289
Weeds-Tall Grass
P&CD-Code Enforcement
221-4074
Wein & Saengerfest
P&CD-Main Street
221-4090
Wild Animals
P&CD-Environmental Health
608-2183
Wrecker Permits
Police Department
221-4100
Yard-Garage Sales Permits
City Secretary’s Office
221-4010
Youth Sports-Recreation Programs
Parks & Recreation
221-4350
Zoning Board of Adjustment
P&CD-Planning
221-4050
Zoning-Special Use Permits
P&CD-Planning
221-4050