A full refund will be issued with a cancellation two weeks or more prior to the reservation date.
A half refund will be issued if less than two weeks notice of cancellation is given.
No refund will be provided if the renting party fails to show and no cancellation notice is received prior to the date of the reservation.
Weather rain outs will be determined by Parks and Recreation Department staff. If a rain out is declared, the reservation holder may reschedule the site (at no fee) for a day within three months of the initial reservation date - provided the Parks office is notified within the first three working days after the original reservation.
Birthday Party Packages
A full refund will be issued with a cancellation two weeks or more prior to the party date.
A half refund will be issued if less than two weeks notice of cancellation is given.
No refund will be provided if the party fails to show and no cancellation notice is received prior to the date of the birthday party.
Pools
The rental fee will be refunded (or you may reschedule your reservation) in the event of inclement weather, departmental cancellations, or if mechanical problems develop.
All cancellations must be made at least 48 hours prior to the time of reservation to receive a full refund.
No refund will be issued after the pool has been opened for the rented time.
Recreation Programs & Events
Cancellations of programs, activities or events made within one week (7 days) prior to the start date of a program or event will receive a full credit to their account or a refund will be issued.
No refunds will be issued after the start of a program or event.
Landa Haus
Cancellations must be given in writing no less than two weeks prior to the reservation date.
If cancellation is made before two weeks, the fee will be refunded in full, minus a $25 handling fee.
Cancellations made less than two (2) weeks prior to reservation date will not be refunded.
If no notice is given, the entire rental amount and deposit will be forfeited.